How to Confirm Your Order


Step 1. Get the URL of your order list

Go to https://ib.eplus.jp/ and click "Track my order (s)".

Enter the Order ID or the email address you used when purchasing the ticket.



Step 2. Go to the page of your order list

Check your mailbox and click the URL.

※This URL will be invalid after use. If an error occurred, please try "Track my orders" again.



Step 3. Find the QR code or the streaming URL of your order

Click the Order ID on page of "My Orders", it will show your order details and QR code/Streaming URL.


【Notice】 If you entered a wrong email address when purchased, you can not get a search result email. In such a situation, please contact us from the inquiry form.