* Use of umbrellas is prohibited on the festival site. Please carry and use foul weather gear during inclement weather.
* Folding chairs can only be used behind the seat. Refrain from using them during peak hours and clean them up.
* No Littering-bring trash and unnecessary camping equipment to the proper bin.
* Smoking while walking is also prohibited.
* JPY2,000 handling charge(Only Adult ticket) included in ticket(s) price.
* Admission free for children under the age of 12. Must be accompanied by an adult.
* Ticket cancellation/change is not available. Please refer to the page below regarding bus tickets.
* Be sure to purchase your ticket at an authorized ticket outlet.
* The organizing committee is not response for any trouble arising from purchasing tickets at unauthorized outlets and does not guarantee the validity of such tickets or purchases.
* After exchanging your ticket, the wristband will be the proof of your ticket purchase. Wristbands which have been removed will be deemed invalid so be sure to not remove your wristband until departing the festival.
* Tickets and wristbands will NOT be reissued under any circumstances. Please also note that those who lose their ticket and or wristband at the festival will be asked to leave the site or repurchase a ticket.
* Ticket sales will finish once tickets are sold out.
* Ticket(s) will be exchanged on the day of event . At the time of exchanging the ticket(s) ,the person who purchase the ticket will be required to show a valid photo identification (e.g. passport) .
The only person who made the reservation must be present to collect ticket(s) at the venue.
* Please make sure you have read the event details from official website in advance.
【 About Bus 】
* Direct bus tour (with 2 day pass)
Organizer: Collaboration, inc.
< Schedule >
Shinjuku 07:00, 12th of Oct., 2019 (Sat.) ⇒ Asagiri Jam Venue 11:30 <CAMP>
Asagiri Jam Venue 19:00, 13th of Oct., 2019 (Sun.) ⇒ Shinjuku 23:30
* There is no overnight tour bus (3 days).
* Meeting time is 20 minutes before departure.
Don't be late as all the buses will depart on time.
* If there are multiple buses leaving for the same destination at the same time, they will depart as soon as the seats are full. Your understanding is appreciated.
* As destination arrival time described in the itinerary/schedule is estimative, it may be greatly delayed due to traffic jams or natural disasters. If the bus is late arriving at Asagiri JAM venue/ destination and you will have to take a taxi or stay at an accommodation, we are afraid that there won't be any refund for this. Your understanding is appreciated.
* Please note that carts cannot be kept in bus trunk.
* No smoking on the bus. Besides, refrain from talking on mobile phones as it may disturb others. Thank you for your cooperation.
* Passengers may be assigned to jump seats. Your understanding is appreciated.
< About Childred's Fares >
* Children's fares are between 3 years age and 12 years age.
* Children of 2 years age or less can use the direct bus service free of charge in the company of an adult or guardian, but will not be allocated a seat.
If children of 2 years age or less need a seat, will be charged a children's fares.
* If you are a minor(20 under the age),requires the written consent of the guardian. Please print it out and sent it by fax or email.
＜ Restrictions on Carry-on Baggages ＞
Please note that dangerous items cannot be brought or kept at bus trunk.
[ Forbidden items and substances by the law ]
Gunpowder (including fireworks over 100g), gasoline, kerosene, diesel oil, alcohol, flammable liquids, explosive substances, corrosive substances, etc.
Don't bring any cutlery and sharp objects onto the bus. We will help you keep them in the bus trunk.
No pets on the bus or in the bus trunk.
＜ Bus Cancellation Fee ＞
Transportation fee(Bus ticket) Adult：JPY 11,800 Child：JPY 5,900
* Anyone who needs to cancel the tickets due to personal affairs once the contract was made, the cancellation fee for each is as follows.
* cancellation fee
21 days before that day → Free
20 days (10 days before one day trip) ~ 8 days before that day → 20%
7 days ~ 2 days before that day → 30%
The day before that day → 40%
That day → 50%
After departure without prior notice → 100%
* The admission ticket (2DAY'S TICKET) cannot be cancelled or refunded at all even if bus tickets are cancelled.